We ship exclusively to US for now.

Our warehouses are strategically located in US.

For orders stocked in our warehouses, they will take areound 2-14 business days to arrive.

For products that are coming from our international warehouses, it can take between 7-20 business days for your product to arrive.

We provide FREE shipping for all orders.

As long as your product has not been submitted for fulfillment by us, we can cancel the order. There is a 5% cancellation fee to cover transaction processing costs.

If your order has been shipped, then you must follow our return
policy in order to get refund once you receive your product. Our
customer service team is on standby to help you out!

Yes, eligible products can be returned within 30 days of delivery if they are unused, unworn, undamaged, and in their original packaging with all accessories, tags, and manuals included.

To start a return, please contact our customer support team with your order details. You will receive instructions on how to proceed with the return process.

If your item is defective, damaged, or incorrect, we will cover the return shipping costs and ensure a replacement or refund is provided promptly.

Please double-check your shipping address before placing your order. Hausora is not responsible for delays or losses caused by incorrect addresses.

If your package is lost or delayed, contact us at support@hausora.com within 30 days of the expected delivery date. We will assist in resolving the issue with the carrier.

support@hausora.com for any questions or concerns related to shipping.